This morning on the Today show they spoke about getting an air conditioning unit repaired. During a heat wave like we had this past weekend, the AC MUST WORK!
The experts that were hired in rigging the AC that would be repaired simply broke a cable. They stated that the cable repair should cost no more than $200, nothing else was damaged or required repair.
Would you be surprised if I told you that 6 out 6 repair men found problems that didn’t exist? One of them found the actual problem, yet stated that the unit required some other parts to work.
The high end of the ripoff came in at $900+ and in one case recommended replacing a part the unit didn’t even contain.
Tech: Uhm, yeah so you need a new capacitor in the system.
Rossen: Sir, why would you say this needs a new capacitor when it doesn’t even have a capacitor? Where you being dishonest or are you incompetent?
Tech: Get the fack out of my face before I punch you in the mouth. (Pushes Rossen and cameras)
Rossen: Excuse me, you are going to punch me in the face?
Tech: Yeah, get those cameras out of my face! (Covers face)
Most of the con-men and/or incompetent workers were angry and left fuming once confronted by cameras. Owners of the companies stated that the employees were terminated after the report.
We are sharing this story to spread awareness, 6 out of 6 companies lied or had no clue. If your AC goes bad, make sure you shop around, check reviews and online sites for any reports like this one.
In some cases you may be better off buying a new unit as opposed to paying the same cost for a replacement part. At least in my case where I have smaller window units.
Check out the video from the Rossen report for the full details on the companies and who to avoid. Although I wonder if the negative exposure would actually make these companies the safe ones to use now?