When it comes to car rentals, the experience usually lives or dies by the person behind the counter. At Budget in Miami, we got lucky.

Paula N. took care of us from start to finish. She was patient, thorough, and genuinely invested in making sure we walked out with the right car at the right price. She spent real time with us going through our options and made sure we had everything we needed in terms of coverage and protection. That kind of attention is not something you expect at a rental counter, and it made a real difference.

If you are heading to Miami and need a rental, Budget is worth your time. And if Paula N. is working, you are in good hands.