Some months ago, I had a bump and swelling in my eye. I assumed it was some kind of infection that might need antibiotics. Instead of going to my regular doctor, I decided to see an eye specialist and made an appointment at Purevision Optical.
When I arrived, the overall atmosphere felt a bit off. There was a young man who was friendly and welcoming, but the general experience left me feeling out of place. One staff member made a genuine effort to make me feel comfortable, which I appreciated, but the overall environment felt somewhat unwelcoming.
The eye specialist ran a series of tests using various equipment, some of which seemed unrelated to my concerns. After the examination, she informed me that I would need to contact my primary care doctor to get a prescription for antibiotics. She provided an eye ointment and advised me to follow up with my PCP.
I went in expecting the eye doctor to be able to prescribe medication, but that was not the case. Had I known I would still need to visit my primary care physician, I would have gone there directly to save both time and money.
While I was there, I purchased a warm eye patch intended to help speed up recovery. Unfortunately, when I heated it, it stuck to itself and then burst, scattering small beads all over my kitchen floor. Cleaning everything up took several days.
I emailed Purevision Optical to request a refund, but they asked me to call and discuss the matter. Given my overall experience, I chose not to pursue it further and decided to let the $12 go.
Overall, I am not certain what to make of the experience, but unless I have no other option, I do not plan to return. My advice would be to explore other options before making an appointment there.
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