[rating:1]

I am a fan of the food at Sripraphai Thai Restaurant. The dishes are very tasty and I love their large fridge full of desserts. However, I visited a few weekends ago with a large group of friends, including some young children, and the service left something to be desired. Our table of 13 was assigned only one waiter, and it appeared there may have been only one waiter on duty overall.

During dinner, we received no water refills, no clear change of dishes, and only one napkin per person, which was challenging with kids at the table. The food also took quite a while to arrive. To their credit, once the dishes came out, the quality was still really good. Going forward, I will likely stick with takeout rather than sit-down dinner service for the time being.

Sripraphai has been featured on cooking channels and the food is genuinely great, but the service could use some improvement. At the end of the meal, the staff brought up tipping the minimum amount, which felt a bit uncomfortable given the overall service experience.