Sripraphai Thai Restaurant Review: Delicious Food with Room for Service Improvement

[rating:1]

I’m a fan of the food at this hidden gem. The dishes were very tasty and I love their large fridge full of desserts. However, I visited a few weekends ago with a large group of friends, including some young children, and the service was quite lacking. Our table of 13 was assigned only one waiter, and it seemed there might have been only one waiter on duty overall.

During dinner, we received no water refills, no clear change of dishes, and only one napkin per person, which was challenging with kids around. The food took a long time to arrive. To their credit, once the dishes arrived, the food was still really good. Going forward, I’m likely to stick with takeout rather than sit-down dinner service for now.

This restaurant has been featured on cooking channels, and the food is great, but the service needs improvement. At the end of the meal, the staff asked us about tipping the minimum amount, which felt a bit uncomfortable considering the service experience.